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salyforth
WGA Member



Joined: 2010-08-15
Posts: 7
Location: Milwaukee Wi

PostPosted: Thu Apr 05, 2012 6:39 pm Reply with quote Back to top

I have a Dakota 20 which I love and has worked well until recently. The touch screen is not accurate. I touch one letter but a different letter, or no letter, shows on the screen.
Sometimes I punch the letter many times before anything happens. Changing the battery helped a little, but didn't fix it. I am wondering if anyone has had this kind of problem and if so, what did you do?
 
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Trekkin and Birdin
WGA Member



Joined: 2007-02-08
Posts: 6102
Location: West Salem WI

PostPosted: Thu Apr 05, 2012 6:58 pm Reply with quote Back to top

I have the Oregon and that often happens to me when the letters or numbers are at the edges of the screen. I have found that a lighter touch seems to help with this problem, but not always. I know that's not much help.

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Trekkin' and Birdin'
Let's just go out and find caches and be done with it! 
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hack1of2
WGA Member



Joined: 2010-11-30
Posts: 1139
Location: Wauwatosa, WI

PostPosted: Thu Apr 05, 2012 7:19 pm Reply with quote Back to top

We had that problem with our first Dakota 20. Since we bought it at REI, and they have a generous return policy, we brought it back and they gave us a new one right away. That's one of the reasons I like REI.
 
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huffinpuffin2
WGA Member



Joined: 2009-07-17
Posts: 2648
Location: Puffindoofer

PostPosted: Thu Apr 05, 2012 8:51 pm Reply with quote Back to top

Ummmmmmmm, try cleaning the screen, and make sure you do not have a screen protector on?
 
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hack1of2
WGA Member



Joined: 2010-11-30
Posts: 1139
Location: Wauwatosa, WI

PostPosted: Thu Apr 05, 2012 9:57 pm Reply with quote Back to top

Sally I know exactly what you mean - those touchscreen units can get wonky after a while. We really like the Dakota/Oregons, but after the issues we had with the first one (which like I said earlier they replaced promptly at no charge) when we became a two-GPSr couple we decided to get a non-touchscreen unit also. So Kim uses the Garmin Dakota20 (which has a touchscreen) and I use the Garmin GPSMAP62s (which has buttons), and we like both. Plus we have an iPhone4 as a backup for spontaneous caching. The Dakota we've had for almost 2 years, and the GPSMAP for about a year; we'll see how long each one lasts. They both get a lot of use. Kim dropped the Dakota in the Rock river in the winter, and when she fished it out about 20 minutes later it was still working just fine!
 
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raslas
WGA Member



Joined: 2008-09-10
Posts: 247

PostPosted: Fri Apr 06, 2012 6:43 am Reply with quote Back to top

Try calibrating the screen and see if that helps
"Setup>? Display> Press To Begin Screen Calibration> Follow the instruction>"
 
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