Need a quick bit of help...

Posted: Wed Jul 25, 2007 5:19 pm

I'm trying to get WayTags.com back up and running and I need a handful of people to test something for me...

- Click the banner in my signature and go to WayTags.com.
- Click "Log In" in the upper left corner of the page. (Doesn't matter if you have an account or not)

Did an error message pop up?

Please Post (Yes or No); What Browser you use (Internet Explorer, Firefox, etc.); and the error message you received if you got one.

Thanks in advance! (and no this isn't just a cheap way to get you to my site... my hosting provider doesn't have errors when he accesses the page and I do (sometimes depending on browser), so I need to know if its just my settings or my connection or what not...)

Posted: Wed Jul 25, 2007 5:40 pm

Here's what I got using Mozilla 1.7

Posted: Wed Jul 25, 2007 6:08 pm

I couldn't even get it to the the point of trying to log it. Clicked and nothing happened. I was using IE 6.0.

Posted: Wed Jul 25, 2007 6:19 pm

No problem here. Used IE.

Posted: Wed Jul 25, 2007 7:22 pm

I got the same error Lostby7 got using Firefox 2.0.0.5

Nice site, by the way!

Posted: Wed Jul 25, 2007 7:23 pm

decdogg wrote:

No problem here. Used IE.

No problem when I used IE.

Posted: Wed Jul 25, 2007 7:58 pm

No problem here with IE

Posted: Wed Jul 25, 2007 8:48 pm

Yep, that's the error I keep getting in FF and not getting in IE. ugh!

Thanks!

- Jeff

Posted: Wed Jul 25, 2007 10:34 pm

Jeff, it looks like you have your security certificates improperly chained. The root of your chain is godaddy.com. But godaddy.com is not a trusted root CA in Mozilla/Firefox... which is why you get the warnings.

Looking at the SSL traffic for a known good site (www.robotcow.com) using a security certificate purchased from godaddy, the root certificate is from Valicert, there is an second certificate from Starfield Technologies, and finally the Go Daddy certificate. So it looks like you are missing some important pieces. You probably didn't install one of the intermediate certificate "bundles" which are available in this Repository.

You might also want to check out this topic on howtoforge, call the number mentioned there (480-505-8852), or follow these steps carefully based on the web server or web hosting package you are using. If all of this makes your head spin, I am available for consultation after paying a nominal fee of $197,451 or one BILLION waytags. Twisted Evil

Posted: Thu Jul 26, 2007 5:21 am

I got the same error as Lostby7 using Firefox 2.0.0.5

Posted: Thu Jul 26, 2007 7:29 am

It worked fine for me in IE7 and safari 3.0.2 but I also got the error in firefox 2.0.0.5 and opera 9.22.

Here is a screenshot of the error in Opera....

Shot at 2007-07-26

Posted: Thu Jul 26, 2007 8:07 am

I use IE, and just get the common error "Page Can Not Be Displayed".

Posted: Thu Jul 26, 2007 8:18 am

Worked fine for me. I use the latest, most up to date version of internet explorer. Laughing

Posted: Thu Jul 26, 2007 10:29 am

Sean Connery wrote:

Worked fine for me. I use the latest, most up to date version of internet explorer. Laughing

"DITTO"

Posted: Thu Jul 26, 2007 11:46 am

hogrod wrote:

Here is a screenshot of the error in Opera....

Shot at 2007-07-26

Wow, Opera definitely gives a better error response than Firefox in this case.

It explains to you why it is giving the error (signed by an unknown certificate authority) and hints at the fix (need to change the certificate chain on the server). You almost don't have to hire an overpaid consultant like me to figure out and fix the problem. Sad