signing in to opencaching.us

Posted: Sun Dec 12, 2010 8:36 pm

ok...this is really beginning to cheese me off I am trying to log in to opencaching.us it tells my my user name is not available (i tried register a while ago ok I try another user name it tells me my email is already so i do remind me it tells me "The specified address does not exist for this user" so I emailed octeam at opencaching.us twice and 2 weeks or so later still no word...sorry just getting frustrated...Does anyone know who i can email to get this resolved?

Computers are wonderful (when they work)

Posted: Mon Dec 13, 2010 11:49 am

I found out that my Garmin log in name is what I had to use it would not let me log in under anything other than that and I couldn't register with anything got the same things you did until i used garmin log in.

Posted: Mon Dec 13, 2010 12:02 pm

Assuming you mean "opencaching.com", not "opencaching.us", the user name cannot include spaces. Try creating your name without the space.

Posted: Mon Dec 13, 2010 12:48 pm

Team Deejay wrote:

Assuming you mean "opencaching.com", not "opencaching.us", the user name cannot include spaces. Try creating your name without the space.

We had the same problem and that worked for us. We wondered why that wasn't pointed out on the site, but there seems to be quite a bit that still needs improvement.

Posted: Mon Dec 13, 2010 12:55 pm

I was glad to see they supported -'s so that I could keep my name the same. Not that I wanted the -'s but you know how it is...

They also don't support short usernames (I think 5 characters was mentioned as the minimum...) as well which was brought up on the related groundspeak forum thread.

Posted: Mon Dec 13, 2010 12:57 pm

I'm hosed too because I already have a "Garmin" account. I really don't care to be known by a different ID on their site just because I registered my Nuvi with a different account.

Posted: Mon Dec 13, 2010 1:03 pm

I'm guess I'm only partially hosed and now I'm a little inbetween having the same UserID.

Here's what I did.
1) Log into opencaching.com with my "Garmin" ID.
2) In the top menu bar select "Settings".
3) I changed the "Handle" to be the value I wanted to match my GC.com ID.
4) Save.

So far so good at this point, but I can't log in with the new handle. The old handle allows me to log in, but shows the new handle as my ID. Logging in via my email address seems to work and displays the new handle as well. Possibly a data replication delay / problem between garmin.com and opencaching.com??

WGA Member Joined: 2004-05-19 Posts: 732

Not very user friendly to families. I tried to sign up my son, but was told that multiple accounts cannot use the same email address. What a crock.

Posted: Mon Dec 13, 2010 1:26 pm

I didn't see a way to change the email address either, which is going to be a big problem for them (at least I assume it will based on my experience managing emails in the past).

Posted: Mon Dec 13, 2010 1:52 pm

I would bet someone thought it a good idea to set your email address as a key in there DB which is going to cause them grief down the road if thats what happened.

Posted: Mon Dec 13, 2010 2:21 pm

Let's just say that the phrase "Not Ready for Primetime" comes to mind....

Posted: Mon Dec 13, 2010 2:52 pm

cool thanx but I was talking about opencaching.us (I not really interested in .com)

Posted: Mon Dec 13, 2010 3:05 pm

team kamper wrote:

cool thanx but I was talking about opencaching.us (I not really interested in .com)

Hopefully Glorkar will see this (or you could PM him). He's a moderator on opencaching.us and might be able to help get this resolved.