› Forums › Geocaching in Wisconsin › General › Needs maintenance protocol
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brkster.
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09/11/2010 at 10:02 pm #1730774
Well we just had our first “needs maintenance” logged on our one and only cache. Turns out the cachers had two finds under their belt and just logged a needs maintenance when they found evidence of the cache, but no cache. The cache is/was in place….
Anyway, I believe that “needs maintenance” has a different level of response required on the part of the owner? I sent a note to the cacher about logging a dnf vs a needs maintenance and I logged that I did maintenance. Should I have just made a log entry or is there a better way to handle this to get the needs maintenance off the logs?
Thanks in advance for the guidance!
09/11/2010 at 10:16 pm #1935812Unless the poster deletes the NM log, it will stay. I’m not sure if you can delete it yourself. But you did right to log a “performed maintenance”, because now it won’t draw the attention of a reviewer and if it does, they’ll see you did maintenance. The two logs cancel each other out. Don’t worry about it showing up. It’s not a demerit.
And you did right to inform the poster (nicely) of the difference between a DNF and the NM. The former is the way to go unless there is definitive evidence, like a chewed up container or a totally soaked log, etc., that some work needs to be done. If a cacher doesn’t want to log a DNF, a note to the CO is as acceptable to let the owner know in detail what or what wasn’t found.
Gee, rtrezrsnhvn… If you’re giving good advice to newbies, you’re not newbies yourselves anymore! 😀
09/11/2010 at 10:34 pm #1935813Actually the “needs Maintenance” icon dissapears when you log a “performed maintence” or at least it always has on all of mine. I just checked to verify that.
09/11/2010 at 10:34 pm #1935814@sandlanders wrote:
Gee, rtrezrsnhvn… If you’re giving good advice to newbies, you’re not newbies yourselves anymore! 😀
Scary huh????
I tried to be nice with my advice. hard to tell with emails…
09/11/2010 at 10:45 pm #1935815@Mister Greenthumb wrote:
Actually the “needs Maintenance” icon dissapears when you log a “performed maintence” or at least it always has on all of mine. I just checked to verify that.
Is that on the attributes or the logging icons? I know the former disappears, but I think there might still be some on the finds, DNF, notes, NM, NA, etc., icons above the logs.
09/11/2010 at 10:50 pm #1935816and I wasn’t worried about demerits as much as I know that a NM on a log means a reviewer tracks how long you take to review the item. seems like extra work for all involved when it’s really a dnf. I tried to let the couple know that NM should be used when they see a string of DNF’s or they find the container wrecked.
09/11/2010 at 11:25 pm #1935817Actually the “needs Maintenance” icon dissapears when you log a “performed maintence” or at least it always has on all of mine. I just checked to verify that.
09/11/2010 at 11:27 pm #1935818Just today… we (professor & earth angel) had to visit one of our caches because Wis Kid disabled it after 11 logged no finds and one needs maintenance log. Turns out the cache was still there!!!!!! So I added an extra hint to the hint and left a “bigger” cache container and put the original in it. Enjoy! EA
09/12/2010 at 12:11 am #1935819@ecorangers wrote:
Just today… we (professor & earth angel) had to visit one of our caches because Wis Kid disabled it after 11 logged no finds and one needs maintenance log. Turns out the cache was still there!!!!!! So I added an extra hint to the hint and left a “bigger” cache container and put the original in it. Enjoy! EA
One NM log might not get the cache disabled, but after 11 DNFs, it must have looked like it wasn’t there, and WisKid needed you to go check on it. Depending on what is said in a DNF and who has logged that, we’ll usually check on a cache after two or three DNFs, unless it’s a close one, in which case we’ll go check as soon as we can.
09/12/2010 at 12:01 pm #1935820Logging owner maintenance is only way to remove the “red cross” icon. Deleting the NM log simply deletes the log and not the attribute.
This is an ongoing problem, usually from newer cachers who don’t understand the implications of these logs and don’t seem to take the time to read the warning text that pops up.
On the Left Side of the Road...09/12/2010 at 12:11 pm #1935821I appreciate the feedback on this as I was hoping that I hadn’t overreacted when the NM came in the inbox. Because we only have 1 cache right now, it’s not a big deal, but I can see if you had several how this could be a colossal pain in the behind. I had hoped that I wasn’t being “snippy” by sending an email to the cachers involved. We had the ability to check the cache physically yesterday… that will not always be the case.
09/13/2010 at 1:13 am #1935822We have a cache that’s somewhat tough to find and tends to “migrate” a bit depeding upon where finders replace it. (I know, put caches back where you found them, but that’s another story…) Anyway, it’s gotten 3 NM or SBA logs since May, including by previous finders who felt compelled to take a return visit out there to look for it and couldn’t find it where they found it. Every time we’ve gone out and checked on it, it’s been there.
Here’s one from my watchlist that just happened to show up in my inbox: GC19BD4 . No recent DNFs on this one (in fact, the person logging the NM didn’t even post a DNF, but that’s another story too…). Is it gone? Who knows, but I do recall it being a tricky find particularly if you hadn’t seen the style before, so I wouldn’t be suprised if it’s there.
So, this happens all the time, unfortunately. The unfortunate part is that it raises a flag to the reviewers which adds to their work, not to mention adds a cache attribute. Not much you can do about it except to respond to it as an owner via an owner maintenance log, and try to do some education on the subject. So don’t take it personally.
On the Left Side of the Road...09/13/2010 at 1:28 am #1935823@sandlanders wrote:
@ecorangers wrote:
Just today… we (professor & earth angel) had to visit one of our caches because Wis Kid disabled it after 11 logged no finds and one needs maintenance log. Turns out the cache was still there!!!!!! So I added an extra hint to the hint and left a “bigger” cache container and put the original in it. Enjoy! EA
One NM log might not get the cache disabled, but after 11 DNFs, it must have looked like it wasn’t there, and WisKid needed you to go check on it. Depending on what is said in a DNF and who has logged that, we’ll usually check on a cache after two or three DNFs, unless it’s a close one, in which case we’ll go check as soon as we can.
We agree with Sandlanders-WisKid did the right thing with this one. 11 DNF’s in a row is major red flag. We would check out a cache after 2 or 3 if it’s normally getting “Found” logs.
09/13/2010 at 1:31 am #1935824so now I’ve gone back in to look at my logs and the NM log is gone completely. The cacher must have deleted it? So now my lonely PM looks like I’m the idiot for doing so…. ugh. live and learn…..
09/13/2010 at 1:36 am #1935825@gotta run wrote:
Here’s one from my watchlist that just happened to show up in my inbox: GC19BD4 .
That’s an awesome cache and probably one of the most difficult WP1’s I’ve ever done. Ahh – the trips down memory lane.
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