This topic contains 6 replies, has 3 voices, and was last updated by 
Trekkin and Birdin 9 years, 12 months ago.
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We have this for our auto navigation, but it began behaving strangely. We’ll be driving along when it suddenly decides to shut off, then start up as if it’s connected to the computer, navigate for a bit, then do this whole process again. And again. It is completely unpredictable and unreliable this way. I have done a hard reset several times with no change. I just tried connecting it to the site to update the software and it does the same thing.
Any ideas? I really think for that money, the stupid thing should work a bit longer than a year or two.
I just had the same issue on our way back from the boundary waters, luckily I knew my way home. I got home and just plugged it into the computer a few times and cleared the memory. Seems to be stable right now and working flawlessly.
As my post said, I tried those things with no change. I was hoping maybe someone here might have had this problem and could suggest something different to try. Glad you were able to get yours back in line that way.
When in doubt, call them out…………………. we’ve always had great phone & followup support from Garmin, just practice your tunes while waiting to make that initial contact & speak with someone…….
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Central Time (Closed Holidays)I did send them an email. They suggested I download the new software. We’ll see. I tried to do that the other day, too, and the darn thing did the same stuff while connected to the computer.
I jinxed myself after saying it was fixed, I used it the other day for a trip I had and I bumped the cable and it acted up. I’m thinking my issue is a bad cable.
After some back and forthing and trying a couple things with the support folks at Garmin, it seems that the USB connection on the back of the device is damaged. Probably one too many dashboard dives when being forced to make sudden stops or something. Looks like we either buy a new one or go back to the good old days of navigation (which we like to do every now and then, just so we remember how!)
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