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› Forums › Archived Forums › Old General Forum (Busted) › Talk about your customer service!
Today I tried to log on to my cache page using the same geocaching.com handle I had been using since I started: Should’ve Bought Him The Tie. All of a sudden this afternoon, I could not log in, because the number of characters allowed for a user name was limited to only 25. My geocaching.com name has 28 characters in it. I clicked on the “Contact Us” link on Geocaching.com home page, and was about to send an E-mail when I noticed a telephone number. I called it, pressed zero, and Jeremy answered the phone. I asked if he was “The Jeremy” and he responded yes. I told him of my problem with the login, and within 2 minutes it was fixed! (Must’ve been The Jeremy to have that fast of a response) Pretty cool, eh?