updating information

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This topic contains 11 replies, has 5 voices, and was last updated by  amita17 7 years, 4 months ago.

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  • #2059310

    amita17
    Participant


    I went to my WGA account and tried to change my e-mail address.  It let me type it in, but when I clicked to save the information, it changed it back.  How do I change any of the information in my account?

    #2059311

    HamFam
    Participant


    I’ve had the site “hiccup” on me.  Maybe it was a hiccup…  Did u try it again?

    The views expressed here are that of myself only and do not necessarily represent that of the WGA board.

    #2059313

    amita17
    Participant


    I’ve had the site “hiccup” on me. Maybe it was a hiccup… Did u try it again?

      I have tried several times, different days, different computers/phone… when I click Update Profile, the page refreshes with the old info.

    #2059320

    amita17
    Participant


    I got a few (autogenerated?) messages from the webmaster with a link to change it.  Unfortunately it didn’t work.  It is also unusual because the webmaster’s messages came into the NEW e-mail.  I replied to the e-mail but I’m not sure it reaches an actual webmaster or not.

    #2059381

    HamFam
    Participant


    Sorry, I forgot to subscribe and didn’t realize you had responded.  I passed this on to our webmaster, hopefully he can shed some light.  Let us know if you have any more problems.

     

    The views expressed here are that of myself only and do not necessarily represent that of the WGA board.

    #2059383

    amita17
    Participant


    Hiccup continues.  I have tried periodically to make the change.  It always says Profile Updated but the change is never saved.  Webmaster contacted me so I wanted to give him some time before asking again.  WGA newsletter went to the old e-mail still on my profile, but his reply came to new e-mail.

    #2059393

    awhip80
    Participant


    Where do you find the newsletter?

    #2059402

    raslas
    Participant


    Where do you find the newsletter?

    Newsletter Archive

    #2059406

    amita17
    Participant


    I sent the webmaster another message.  PMs and the WGA newsletter are going to the old account, which is listed in my profile.  When I click update profile, I get an automated webmaster message with a link.  This comes to my new e-mail account, which, when I update information, it sends another link, and so on and so on.

    #2059407

    HamFam
    Participant


    Amita, what is the new email address you are trying to use?  If you need to, you can PM me.

    The views expressed here are that of myself only and do not necessarily represent that of the WGA board.

    #2059414

    admin
    Keymaster


    Yes it was my bad, I hadn’t gotten on the site to update/change the information since the last email communication we had. Last night updated the various information so we should all be good now.

    ~Chris S.

    #2059419

    amita17
    Participant


    Yes, thanks Chris for making the change.  I understand you have a lot going on, so thanks for getting to it when you could.  Thanks also to Jim and Bob who tried to talk me through it.

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